My Kajabi Course Was Stolen: What I Did Next

My Kajabi course was so beautiful, so carefully crafted, so amazing that someone else stole it and profited off of it.

And that pissed me off.

Here’s what I did about it.

Check out our other guides if your course has been stolen from:

• Thinkific
• Podia
• Udemy
• Teachable

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Our course was stolen!  So, we found an anti-piracy expert to reclaim our lost rankings and stop unauthorized copies. Now you can work with him too. 

• Avoid lost revenue when others monetize YOUR content
• Stop brand damage when your name is used on shady websites
• Prevent pirated copies from appearing above you in search results

How I Found Out My Course Was Stolen

So how did I even know my course was stolen?

Unfortunately, I was able to see it coming. I've had a similar experience happen with my Thinkific course.

I saw that one of my customers had purchased the course on Kajabi, completed it within an impossibly short timeframe, and then requested a refund. Suspicious!

So I went searching. The process took a while and unfortunately, I found my course shared on other sites for free and even for a reduced price.

What To Do If Your Kajabi Course Was Stolen

If you find your Kajabi course on unauthorized third-party websites, here’s what you need to do.

All of this is part of filing a DMCA takedown, which is essentially sending a strongly worded email of sorts saying to the offending party that this content is yours and redistributing without your permission is illegal.

Gather Evidence

Step one: get together your receipts.

Gather any and all evidence that you are the owner of your Kajabi course. This means your URL, screenshots of the course creation process, timestamps of when you created this course, when you got your first students, etc.

You’ll also need all of the infringing site URLs that are illegally distributing your course materials and screenshots of the offending course.

Contact the Site Owner First

You’ll want to contact the site owner first with a cease and desist. This is the easiest way to get your content removed without getting more entities involved and is a necessary step before you try anything else.

You’ll need to send the site owner a cease and desist letter stating that their site is guilty of theft. You’ll need to provide proof that you are the original owner of the stolen Kajabi course, including the original URL, screenshots of both courses, and anything else that proves your ownership.

The site owner will have 72 hours to respond to your request with a counter-notice or remove the content.

Follow Up As Necessary

Unfortunately, a lot of course thefts are not going to play nice. If they do not remove the content or respond to your takedown request within 72 hours, follow up to let them know you’re serious.

If they still don’t take the course down, you’ll need to escalate the situation and send a DMCA takedown notice directly to the site’s ISP provider.

Send a DMCA Takedown to the ISP Provider

If the site owner isn’t responsive and you find your content is still up on the site, you can escalate things by contacting the site’s ISP provider.

To send a DMCA takedown, you will need to provide the following information:

• The signature of the copyright owner or owner’s agent, in physical or electronic form.
• Identification of the: (i) copyrighted work(s) infringed; (ii) the infringing activity; and (iii) the location of the infringing activity (typically by providing the URL).
• Contact information of the notice sender, including an email address.
• A statement that the notifier has a good faith belief that the material is not authorized by the intellectual property or copyright owner, its agent, or the law.
• A statement that the information provided is accurate and the notifier is authorized to make the complaint on behalf of the intellectual property or copyright owner.

Use a DMCA Takedown Service

This sounds kinda like… a lot, right?

Luckily, there’s another affordable solution that can save you valuable time and conduct thorough searches to ensure your course is protected from online theft, as well as ongoing searches for sites where your course is being shared.

What we’re talking about here is a DMCA takedown service. And great news! We actually have our own DMCA takedown service.

We have a whole list of all of the best DMCA takedown services if you’re interested in looking into a DMCA takedown service as well.

What To Do If Your Stolen Course is On Kajabi

But what if you find your original Kajabi course… elsewhere on Kajabi?

Unfortunately, we couldn’t find any information on Kajabi’s site about how to file a DMCA takedown within the site or contact information for a DMCA agent, so you’ll basically just need to follow the same first two steps for performing a DMCA takedown on a third-party site.

1. Gather Evidence

First, just like with any other DMCA takedown, you will need to gather the URLs for both your course and the infringing one. Obviously, in this case, both will be on Kajabi’s platform.

Take screenshots of your course creation process, too, for good measure.

2. Send All of the Information to Kajabi’s Customer Service Team

Send an email over to Kajabi’s customer service team including the following information:

• The signature of the copyright owner or owner’s agent, in physical or electronic form.
• Identification of the: (i) copyrighted work(s) infringed; (ii) the infringing activity; and (iii) the location of the infringing activity (typically by providing the URL).
• Contact information of the notice sender, including an email address.
• A statement that the notifier has a good faith belief that the material is not authorized by the intellectual property or copyright owner, its agent, or the law.
• A statement that the information provided is accurate and the notifier is authorized to make the complaint on behalf of the intellectual property or copyright owner.

How to Protect Your Kajabi Course

Luckily, there are safeguards in place to protect your course from being stolen in the first place.

Here are some built-in protection features that Kajabi provides to all of their customers, and a few proactive ways you can protect your course.

Built-In Protection On the Platform

Kajabi has built-in preventative measures to keep your course content safe from theft.

Including:

• Adherence to guidelines in the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR)
• Forms and Double Opt-In
• SSL
• Cloudflare security
• Data Processing Addendum (DPA)

Preventative Measures to Take Yourself

Here are some extra steps you can take to protect your online course from piracy:

• Use multiple types of media in your course
• Create unique course names
• Watermark the videos and PDFs you use in the course
• Encourage discussion and interaction among students
• Install anti-malware and update OS software
• Back up important information

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Learn More

Our course was stolen!  So, we found an anti-piracy expert to reclaim our lost rankings and stop unauthorized copies. Now you can work with him too. 

• Avoid lost revenue when others monetize YOUR content
• Stop brand damage when your name is used on shady websites
• Prevent pirated copies from appearing above you in search results

Frequently Asked Questions

Do I own my content on Kajabi?

Yes, you do own your own content on Kajabi.

Does Kajabi market your course?

Yes, Kajabi does offer course marketing features to market your course.

How to file a DMCA takedown

To file a DMCA takedown, you need to gather evidence of theft of your online content, send a DMCA takedown notice to the offending site, follow up as needed, and send a request to Google to have the content deindexed from search engines.

How do I protect my course content?

To protect your course content, consider using a unique name for your course, include multimedia content in course content, encourage active discussion and engagement between students, watermark content, and install anti-malware on your computer.