Customer service is an important yet tricky topic. You ideally want the most qualified people talking to your customers, but one poor experience or untrained employee can lead to a bad review and a whole host of other...
Category - Must Have Tools
StefanMy Honest Review of ClickSend’s SMS Platform
SMS marketing is becoming a very powerful tool for marketers to connect with leads, prospects, and customers. It literally gets you into the pocket of your audience! This leads to more interactions, engagement, and...
What is a LMS? Learning Management System 101
You may have heard of a “learning management system,” or LMS for short. The term is frequently mentioned in eLearning articles, beginner’s guides, and tip sheets, so it’s important to know exactly what an LMS is and how...
5 Best AI Chatbots [Updated for 2020]
Artificial intelligence (AI) is quickly reshaping the customer service landscape. More businesses than ever are using AI-powered chatbots to talk with site visitors and online customers to help answer their questions or...
My Honest Review of RedTrack’s Ad Tracking Solution
In the cut-throat world of online marketing and eCommerce, investing in paid advertisements and keeping track of conversions is no longer voluntary. But trying to keep up with all the analytics while depending on...
Should You Use a Content Delivery Network?
A CDN can be the critical edge a business needs to perform better, cut costs, and retain more customers. Whether you want to become a game-changer in your industry’s digital space or just get your YouTube video to play...
13 Common Problems with Zapier [And How to Troubleshoot]
If you’re a programmer, web developer, or business person, you likely have to use a handful of different programs at one time to get all of your tasks completed. Switching from one program or tab to another can be...
Review of Steve Chou’s “Create a Profitable Online Store” Course
Whether you’re new to selling online or ready to transform your existing store into a seven figure business, you’ll definitely want to read this review of the Create a Profitable Online Store course from Steve Chou. ...
GeoffSend Bulk Text Messages From Your Computer Using ClickSend
I've recently been myself digging into the world of SMS marketing services and software. In the past, I've primarily used RingCentral to send marketing messages through text. They have an API and some built-in Zapier...
An Agency Partner’s Best Books for Startups and Entrepreneurs [Updated for 2020]
As a partner at a digital marketing agency, I find myself constantly digging into new reads to better myself, my organization, and my clients' businesses. I've kept a running list over the last few years of my favorite...
How to Use an Unlimited Design Company to Design a Killer Website
Web design is essential to virtually any business. Generally, it is your company's first impression to a potential customer, and can be the most critical asset in generating new business. Many of the best unlimited...
Create a Profitable Online Store: Course Walk-Through
Today I’m going to give you an inside look into one of the more in-depth ecommerce training courses on the market, Steve Chou’s Create a Profitable Online Store. I’ll unbox each section of the course so you can try...
