Geoff CuddHiring a non-voice virtual assistant typically costs between $600 and $2,500 per month, depending on their location, experience, and the complexity of the tasks you delegate.
If your business relies heavily on written communication, task tracking, or back-end operations, a remote non-voice VA can step in and streamline your workflows, without ever picking up the phone.
This guide breaks down pricing based on region, experience tier, and job scope so you can plan the right hire.
Don’t Need Phone Support? Choose a Smarter Option
Non-Voice Virtual Assistants are Cheaper
- Most people overlook this option when hiring support
- If calls aren’t part of your workflow, why pay for them
- Delegate email, calendar management, research, and admin tasks
- Get focused, behind-the-scenes help at a fraction of the usual cost
Table of Contents
- Don’t Need Phone Support? Choose a Smarter Option
- Average Non-Voice Virtual Assistant Rates by Region
- Skill-Based Pricing Tiers for Non-Voice VAs
- What Impacts the Cost of a Non-Voice Virtual Assistant?
- When Does It Make Sense to Hire a Non-Voice Virtual Assistant?
- What You Can Get at Different Price Points
- How a Non-Voice VA Saves You Time and Money
- Cost Comparison: Non-Voice VA vs. Voice VA vs. Full-Time Admin
- How to Get the Most Out of a Non-Voice Virtual Assistant
- Final Thoughts: What Should You Really Pay for a Non-Voice VA?
- Don’t Need Phone Support? Choose a Smarter Option
- Frequently Asked Questions
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Average Non-Voice Virtual Assistant Rates by Region
Region | Hourly Rate | Monthly Rate (Full-Time) |
|---|---|---|
| Philippines | ||
| Latin America | ||
| Eastern Europe | ||
| U.S. / Canada / U.K. |
Non-voice VAs from the Philippines or Latin America often provide excellent value for managing email support, live chat, data entry, documentation, and internal operations.
Skill-Based Pricing Tiers for Non-Voice VAs
Tier | Hourly Rate | Monthly Rate | Skills & Capabilities | Best For |
|---|---|---|---|---|
| Entry-Level | ||||
| Mid-Level | ||||
| Advanced |
What Impacts the Cost of a Non-Voice Virtual Assistant?
Written Communication Skills
Clear, on-brand responses and clean documentation come at a premium.
Tool Familiarity
VAs familiar with Google Workspace, Trello, Intercom, Notion, or Slack often charge more.
Speed and Accuracy
Faster VAs who consistently hit inbox targets or tag tickets correctly are worth more.
Volume and Complexity
Expect to pay more if your VA manages high-volume chat, complicated CRM systems, or custom reports.
Time Zone Requirements
You’ll likely pay higher rates for VAs with live coverage during U.S., U.K., or European hours.
When Does It Make Sense to Hire a Non-Voice Virtual Assistant?
You’re ready if:
- You spend too much time replying to emails or updating spreadsheets
- Your live chat goes unanswered during peak hours
- You need someone to manage internal documents, tickets, or task boards
- You want a low-cost way to scale without managing phone calls
What You Can Get at Different Price Points
Budget Range | Typical Output Per Month |
|---|---|
| $600–$900 | |
| $1,000–$1,800 | |
| $2,000+ |
💡 Pro Tip: If your processes are documented, non-voice VAs can deliver big results, even at a part-time level.
How a Non-Voice VA Saves You Time and Money
- Clears your inbox without needing your approval for every reply
- Keeps live chat monitored during business hours
- Enters data with zero errors and tags tickets consistently
- Drafts SOPs, help docs, and updates internal systems
- Operates quietly behind the scenes—no calls, no disruption
Cost Comparison: Non-Voice VA vs. Voice VA vs. Full-Time Admin
Option | Monthly Cost | Output | Pros | Cons |
|---|---|---|---|---|
| Non-Voice VA | ||||
| Voice VA | ||||
| Full-Time Hire |
How to Get the Most Out of a Non-Voice Virtual Assistant
- Share SOPs and response templates for common messages
- Record Loom videos walking through inbox and chat workflows
- Start with 1–2 channels (email, chat, spreadsheet) before scaling up
- Set expectations for reply time, formatting, and ticket volume
- Ask for weekly summaries or documentation updates
Final Thoughts: What Should You Really Pay for a Non-Voice VA?
Most companies see the best ROI hiring a non-voice virtual assistant in the $1,000 to $1,800/month range.
At this level, you get:
- Fast, professional written support across email and chat
- Accurate data entry and reliable spreadsheet tracking
- Internal documentation that actually gets maintained
- A quieter, more efficient back office workflow
Compared to hiring voice-based reps or full-time employees, non-voice VAs offer a simple, scalable way to take admin off your plate.
Don’t Need Phone Support? Choose a Smarter Option
Non-Voice Virtual Assistants are Cheaper
- Most people overlook this option when hiring support
- If calls aren’t part of your workflow, why pay for them
- Delegate email, calendar management, research, and admin tasks
- Get focused, behind-the-scenes help at a fraction of the usual cost
Frequently Asked Questions
What is a non-voice virtual assistant?
A VA who handles text-based tasks like email, live chat, data entry, and documentation—no phone work required.
How much does a non-voice VA cost?
Rates typically range from $6–$25/hour, or $700–$2,500/month, depending on scope and experience.
Can I hire one part-time?
Yes. Many businesses start with 10–20 hours/week and scale up.
Do they handle chat and email?
Absolutely. Many are trained in Intercom, Crisp, Gmail, and shared inboxes.
Do I need to provide tools?
Not usually—most non-voice VAs come ready with experience in the tools you already use.
How are they different from voice VAs?
Voice VAs make and take phone calls. Non-voice VAs work quietly behind the scenes—great for businesses that don’t rely on the phone.
