Don't Do It Yourself
Userway vs accessiBe

Userway vs accessiBe – How Do They Compare?

As a business owner, you should give all your customers a way to access and use your site. If you don't, you risk losing a portion of potential clients and damaging your business's reputation. Not to mention, you can face serious legal repercussions for having an inaccessible site. That’s why ensuring your website complies with accessibility legislation (like the WCAG and ADA) is essential to your business's success. 

Meeting the requirements outlined in this legislation used to be a chore. The process required making manual changes, resulting in painstakingly slow results. But recently, some companies have released AI-based plug-ins to help bring small business owners' websites up to compliance. Two of these widgets are UserWay and accessiBe

There are a few key differences between these tools to note, and one widget rises slightly above the other in our eyes. Read our full comparison of UserWay vs. accessiBe below.

UserWay vs. accessiBe Comparison

From our experience, these two technologies perform similarly. They use artificial intelligence and automation to reduce the effort it takes to make web accessibility possible for all businesses. They also incorporate machine learning to capture a website's current layout and design and determine what needs to be adjusted.

But which is better? Below, we'll break down the UserWay vs. accessiBe debate by discussing several key factors. But you'll have to stick around until the end to read our declaration of the superior choice.

Userway
accessibe
Monthly Pricing$49 / $129 / $329$49 / $149 / $349 / Custom
Current Discounts20% OFF Any Order Must Enter Code GRANDS21N/A
Get DiscountsGet DiscountSee Prices
Pricing ModelBased on page viewsBased on total pages
Total Plans34
ADA & WCAG Compliance
Accessibility Statement
Litigation Support
Free Solution
Customizable UI/UX
Continuous Updates
FunctionalityNo special key-press requiredRequires special key-press to enable overlay
Full ReviewRead our Userway ReviewRead our accessiBe Review

Popularity & Number of Users

Now, we're not in the business of turning ADA compliance widgets into a competition. But we would like to provide you with an overview of the popularity of these two tools. This way, you can get an idea of their reputation and legitimacy.

When comparing UserWay vs. accessiBe in terms of popularity, UserWay is more heavily used and well-established. This widget has served over 700,000 websites, including sites for large enterprises like FedEx, Coca-Cola, Duracell, and eBay.

But accessiBe has also had its fair share of success. It has helped over 100,000 website owners meet ADA compliance requirements. And some of its users include popular brands like Fiverr, Knoll, Energizer, and Benadryl.

Integration

Both widgets are incredibly easy to integrate into your website — that's their whole appeal. ADA compliance widgets are meant to take the work out of making your website more accessible to a larger audience.

After testing the two products, we’ve discovered their integration processes are very similar. The process will vary slightly based on the website builder or content management system you use, but it'll look something like this:

  1. Navigate to your settings and find a button that says “Add New Plug-In.”
  2. Find the UserWay or accessiBe option and select “Install Now.”
  3. Finish the activation process by registering your plug-in. You'll likely have to provide your name, email, and site URL.
  4. Save your work.

Non-technical site owners will greatly appreciate the integration processes these widgets provide. A website owner doesn’t need intricate coding knowledge or special skills, so making your website accessible won’t be intimidating. Taking advantage of the many plug-ins like WordPress will be as simple as clicking a few buttons. And your efforts will reward you with an ADA-compliant website that your customers with disabilities can navigate.

When comparing the integration processes of UserWay and accessiBe, there is no clear winner — they both offer a seamless experience and a quick way to get your website in check. Both options also offer customizable user interfaces, which can get automatically deployed via a plugin or through a simple copy and paste of JavaScript.

Automation

AccessiBe operates on an entirely automatic basis. It uses advanced AI to make your business's site more accessible. Once you install the widget, it starts scanning your site. Within 48 hours, your site will be completely certified for compliance. 

Going forward, it's important to understand that making any changes to your website could cause new ADA compliance issues to arise. However, you shouldn't let this fact stop you from updating your website as necessary. You can rest assured knowing that the widget will scan your site every 24 hours to detect and remediate new issues.

UserWay is different from (and arguably better than) accessiBe in terms of its issue-identifying abilities. Its automation detection operates very similarly — you'll need to give the widget 48 hours after its installation to work its magic, and it'll make regular updates as necessary. But it differs in a unique way: it offers manual detection.

Some users don't like this manual detection option because it requires too much effort. And that's fine — if you prefer to stay away from it, you can rely on its automatic detection abilities.

But some businesses prefer to go above-and-beyond with ADA compliance, and UserWay allows them to do just that. This widget offers a manual accessibility solution. It won't provide self-induced daily reports, but you can go in and analyze potential ADA compliance violations. 

The widget is near perfect, but it isn't perfect — some violations it detects may not be true violations. So, you can choose whether to correct them.

Pricing Systems

As you're deciding between UserWay vs. accessiBe, you'll likely become curious about the associated costs. These two widgets set up their pricing systems differently, so it's important to understand the distinctions.

Before we dive into the differences, we'd like to clarify an important similarity. All the plans for both tools include the same features. The only basis for the price distinctions is the website's size.

The Exception: In UserWay's top two packages, customers will gain the opportunity to become dedicated UserWay account managers. Otherwise, all the accessiBe plans have the same features, and all the UserWay plans have the same features.

Now for the pricing differences — we'll start with accessiBe. This tool has its users pay based on how many pages their websites have. Its pricing plans are as follows:

  • Standard: $49 per month for websites under 1,000 unique pages
  • Advanced: $149 per month for websites under 10,000 unique pages
  • Advanced Plus: $199 per month for websites under 100,000 unique pages
  • Enterprise: Custom pricing for unlimited plan

On the other hand, UserWay charges its users based on how many monthly page views their websites receive. Learn about its pricing plans below:

  • Small Business: $49 per month for websites with up to 100,000 monthly page views
  • Medium Business: $129 per month for websites with up to 1,000,000 monthly page views
  • Large Business: $329 per month for websites with up to 10,000,000 monthly page views

As you can see, UserWay is slightly more affordable (especially for mid-sized websites that fall into the middle tiers).

We've offered both tools' payment options in terms of their monthly plans. But both widgets also offer you the option to pay annually. And the best part? They'll each grant you a 20% discount when you pay a year in advance!

Interested in giving these tools a spin before you shell out the fees? You're in luck — UserWay and accessiBe offer free trials. UserWay has a slightly longer free trial of ten days (instead of accessiBe's seven-day free trial). 

However, both cost-free periods are enough time to let you get your bearings and show yourself around the respective widget.

Which Web Accessibility Solution Is Better?

While both tools are incredibly useful for making your website more accessible to your clients, UserWay rises slightly above its competitor.

UserWay is more affordable and provides greater versatility due to its manual and automatic issue detection abilities. But both have great reputations in the industry and are easy to set up.

Our Top Recommendation for ADA Compliance


Our Rating – 4.9/5

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UserWay creates advanced website accessibility solutions that help ensure ADA website compliance without refactoring your existing code.

  • Make your website ADA compliant in minutes
  • Stay protected with real-time accessibility monitoring
  • Save thousands of dollars in development