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Web Accessibility Stats

53 Web Accessibility Statistics

As more and more people rely on internet access to conduct daily activities, accessibility for people with disabilities becomes more and more important.

But just how big is the barrier that keeps people with disabilities from accessing such an important technological resource in today’s culture? And how many people with disabilities is this affecting?

Check out these 43 statistics to get a more comprehensive picture of what web accessibility means, how important it is, and what the future looks like.

General internet usage & access statistics

  1. From 2000 to 2022, internet usage increased by 1,355%
  2. The world population is estimated at 7.9 billion people and 66.2% of the world’s population uses the internet
  3. There are currently 370.7 million registered domain names in the world.
  4. In 2021, 54.4% of all internet traffic worldwide was conducted on mobile devices.

Internet Traffic From Mobile

  1. 62.7% of people on the internet use Google Chrome as their browser.

What percentage of the world has access to the internet?

  1. Approximately 5.25 billion people have access to the internet and use it frequently.

Access to the Internet

  1. Asia accounts for the majority of internet users with 2,790,150,527 people on the internet which makes up 53.1% of the global internet population.
  2. 93.4% of North America and 88.4% of Europe have access to and use the internet. These are the two regions with the highest internet penetration rates.

What percentage of U.S. households have internet access?

  1. 93% of American adults use the internet.
  2. Roughly three-quarters of American adults have broadband internet service at home.

11. What percentage of websites use WordPress? 34.5% of all websites use WordPress, that's over 127 million sites.

Key web accessibility statistics

Before we get into the more specific types of statistics surrounding this important and complex issue, let’s look at the big picture.

  1. 61 million adults in the U.S. live with a disability.
  2. 59.6% of people with disabilities live in a household with internet access.Live in Household With Internet Access
  3. 62% of adults with a disability own a laptop or desktop computer.
  4. 72% of adults with disabilities own a smartphone.
  5. In a study of more than one million homepages, an average of 51.4 accessibility errors per page was detected in Feb 2021; a number that decreased by 15.6% from the number of errors detected in February 2020 (60.9 errors).

Now that you can understand the scope of the situation, let’s look at more of the surprising numbers related to web accessibility.

How many people need website accessibility modifications?

Though millions of people are living with disabilities, these disabilities can look different from person to person.

Not every disability negatively affects a person’s ability to access the internet through a computer or a smartphone, but many of the disabilities that affect people create barriers and difficulties in accessing and processing some web pages.

Here are the numbers regarding how many people have disabilities that make accessibility features necessary when surfing the internet.

  1. Globally, at least 2.2 million people have either a near or distance vision impairment which may require a screen magnifier for web pages.
  2. More than 466 million people worldwide have a hearing disability.
  3. 5.9% of people with a disability are deaf or have serious difficulty hearing.
  4. Roughly a quarter of Americans with disabilities (26%) say they have high-speed internet at home, a smartphone, a desktop or laptop computer, and a tablet compared with 44% of those who report not having a disability.
  5. 10.8 percent of people with a disability have a cognition disability with serious difficulty concentrating, remembering, or making decisions.
  6. 19.9 million adults in the US (8.2%) have difficulty lifting or grasping which can impact their use of a mouse or keyboard.Difficulty With Keyboard an Mouse
  7. 8.1 million people (3.3% of the population) have some sort of vision impairment (including color blindness). These people might rely on a screen magnifier or reader, or need higher contrast pages that suit colorblindness.
  8. 2 in 5 adults aged 65 years and older have a disability.
  9. By 2060 the number of people 65 or older is expected to double to 98 million, making this a growing problem.
  10. 75% of Americans with disabilities report using the internet on a daily basis.
  11. By 2050 nearly 2.5 billion people are projected to have some degree of hearing loss and at least 700 million will require hearing rehabilitation.
  12. Over 1 billion young adults are at risk of permanent, avoidable hearing loss due to unsafe listening practices.

How websites fall short of offering accessible features

Unfortunately, many websites fall painfully short of providing accessible modifications that make their pages available to people with certain disabilities.

These are the most significant areas for improvement that every website owner needs to address to ensure easy usage and a positive user experience for all people.

  1. 97.4% of the world's top one million websites don't offer full accessibility.Top Websites Do Not Offer Accessibility
  2. Low contrast text that fell below the WCAG 2 AA thresholds was found on 86.4% of home pages. This was the most commonly-detected accessibility issue, with the average home page having 31 distinct instances of low-contrast text.
  3. 26% of all home page images (10 per page on average) had missing alternative text. Nearly half of the images missing alternative text were linked images—resulting in links that were not descriptive.
  4. 45% of the 4.4 million form inputs identified were not properly labeled (either via <label>, aria-label, or aria-labelledby).
  5. In some specific areas of online businesses, the statistics for errors on the home page are worse than average, the worst being shopping at 75.2 errors per page.
  6. Of the over 1 million sites sampled, 21.9% of pages had 5 or fewer detected errors and 29.9% had 10 or fewer.
  7. 60% of screen reader users feel that web content accessibility is getting worse.
  8. Home pages that utilize the common Google AdSense system had 27 more errors on average than other pages.
  9. Only 21.4% of web accessibility programs have a centralized budget.
  10. Just over 20% of accessibility programs have no budget at all.
  11. 43.9 % of accessibility programs have their budget distributed among the departments responsible

Web accessibility efforts are increasing

Though some of those numbers can seem disparaging at first glance, many websites have begun to take steps to facilitate more inclusive practices in the operational functions of their sites.

Here are a few ways that companies are working toward building a better future for web accessibility.

  1. Over 36% of survey participants rated their organization’s written policy and commitment to accessibility as “Proactive,” the highest rating possible.
  2. Nearly 40% of participants gave themselves a rating of “In Progress.”
  3. The majority of accessibility programs are under 7 years old.
  4. The average business has been working toward accessibility for 2-3 years.
  5. The top reason (92.5%) that companies are making efforts to improve web accessibility is including people with disabilities.
  6. The top reason many companies do not have a perfected accessibility protocol is the amount of time it takes to maintain (65.6%).
  7. Organizations across all sizes, verticals, and ages selected “Maturing an accessibility program” in their top five goals for 2021 (42.6%).Top Five Goals Web Accessibility
  8. In a 2021 survey, survey respondents rated their organization’s written policy/commitment with 39.2% in progress and 36.7% proactive.
  9. 62.8% of organizations had a documented procedure for customer/user accessibility issues and 62.1% felt that accessibility complaints were resolved promptly.
  10. Over half of survey respondents with accessibility auditing duties (57.8%) had conducted a formal accessibility audit in the last six months.

Legal ramifications for websites without accessibility features

Aside from the obvious benefit of creating a website that allows access to more people, there are some serious legal ramifications to avoiding important updates.

Multiple ADA-based lawsuits have been filed against companies who have failed to make their websites ADA-compliant.

  1. In 2020, web, app and video accessibility lawsuits were up almost 25% year-on-year with over 3,500 lawsuits, an average of 10 per day.
  2. ADA-base lawsuits reached a rate of over 10 per day in 2021 with over 4,000 in total; a 15% increase from 2020.
  3. 412 of the Internet Retailer Top 500 list received an ADA-based digital lawsuit related to one of their brands in the last 4 years.
  4. 74% of the ADA-based lawsuits on web accessibility were filed against e-commerce sites.ECommerce Lawsuits ADA
  5. The top states where such lawsuits have been filed include New York, California, and Florida with New York more than double the cases than second-place California.

Make web accessibility the norm

With today’s society relying more and more on internet access, it’s irrefutably important to make these resources accessible to people with disabilities.

Updating websites with widgets and other accessible features increase user experience and allows the internet to be an available resource for all.

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