Don't Do It Yourself

My Honest Review of AudioEye’s Solution for ADA Compliance

ADA compliance is something that has always been important. It’s easy to see why places and spaces (and even the internet) need to be accessible for people of all different abilities.

Up until recent years, though, many smaller businesses weren’t focused on making their websites ADA compliant. They didn’t think it was a huge deal. But with many recent lawsuits and ever-changing laws, it’s become clear that every website, no matter how big or small, needs to prioritize accessibility.

See why we recommend UserWay for ADA Website Compliance.

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Small businesses using simple web designs may feel overwhelmed with the thought of having to study all of the recent law changes and completely redo their website to make it ADA-compliant.

Luckily, companies like AudioEye have compiled everything websites need to be more accessible to people, all in one easy platform. In this post, we'll review AudioEye's ADA compliance solution and explore whether it's the best option.

AudioEye Overview

What is AudioEye?

AudioEye

AudioEye is a platform that combines cutting-edge software with legal knowledge of ADA laws to ensure that your website is accessible and compliant. They offer not only practical solutions that adjust your website to make it easier for more people to use, but they also offer legal advice from professionals that are well-versed in ADA law.

The adjustments it makes and the tools it embeds for users with different abilities are not only completely ADA-compliant but that your website also meets the Web Content Accessibility Guidelines (WCAG).

It also offers services for PDFs and mobile apps, meaning your company’s website and every other electronic communication you use is accessible to all.

How Does AudioEye Work?

AudioEye - How it Works

Setting up AudioEye for your website is simple and quick, and they offer a 14-day free trial so that you can make sure that you like their platform before you invest.

Once you have your site linked, they follow three simple steps to identify, address, and then track accessibility across your website, app, and PDFs.

See why we recommend UserWay for ADA Website Compliance.

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  1. Find – First, AudioEye’s AI-powered algorithm combs through your website, running over 400 tests to see what accessibility errors and risks your website has that may keep users from easily operating and understanding your website. This code turns on every time a visitor clicks on your website, so it’s always working to make sure that your website is as accessible as it can be.
  2. Fix – AudioEye then intuitively fixes issues while your webpage loads for users, ensuring that every visitor has the best possible experience navigating your website.
  3. Monitor – Once everything on your website is in good shape, AudioEye will continuously check each visited page on your website and automatically adjust any new content or pages that you add to your website. It also reports all of this information back to you so you can keep track of it.

Who Uses AudioEye?

You can tell a lot about a platform by how many companies use it. When it comes to AudioEye, there are over 13,000 companies that use their services, including a few major ones. You can check these out to see just how their accessibility tools work for visitors.

  • Franklin Pierce University
  • Jimmy John’s Franchise, LLC
  • Social Security Administration (SSA)
  • Smart Financial Credit Union

Typically, their platform is used by companies with 10-50 employees who are in a wide variety of businesses, from food, to education, and even governmental departments and agencies.

AudioEye Pricing

AudioEye Pricing

AudioEye offers a variety of different plans for every need and budget. These plans are largely based on how many page views your website gets per month, so the more your website gets visited, the higher your plan will go up. These plans are also based on the complexity of your website.

From their website, here is the current AudioEye pricing plans:

  • Simple – ($49/mo or $490/yr) up to 10k page views per month, for simpler websites. Compliance with ADA, Sec 508, AODA & more, using WCAG 2.1, AI-Powered Tests & Fixes​, AudioEye Trusted Certification​, Access to Certified Accessibility Experts, Toolbar with 24/7 Helpdesk​, Basic Legal Support & Warranty​.
  • Advanced – ($199/mo or $1,990/yr) up to 100k page views per month, for more complex websites. Compliance with ADA, Sec 508, AODA & more, using WCAG 2.1, AI-Powered Tests & Fixes​, AudioEye Trusted Certification​, Access to Certified Accessibility Experts, Toolbar with 24/7 Helpdesk​, Basic Legal Support & Warranty​.
  • Premier – ($499/mo, $4,990/yr) up to 1M page views per month, for businesses reaching scale. Compliance with ADA, Sec 508, AODA & more, using WCAG 2.1, AI-Powered Tests & Fixes​, AudioEye Trusted Certification​, Access to Certified Accessibility Experts, Toolbar with 24/7 Helpdesk​, Basic Legal Support & Warranty​.
  • Enterprise – (Contact for quote) more than 1M page views per month, for companies on a global scale.

AudioEye Review

My Review of AudioEye

AudioEye is a platform that really offers what website owners need to be ADA-compliant. This includes reformatting pages with higher contrast, easier-to-read fonts, and audio solutions for visitors to sides. They offer consistently updated accommodations as pages load for visitors.

They also have accessible solutions for mobile apps as well as PDFs. Their AI-powered algorithm automatically updates as you upload new content to your site.

AudioEye Pros

Pros: Here’s what I like about AudioEye

First and foremost, what AudioEye is doing is undeniably important and definitely going to save a lot of companies a lot of money in lawsuits. There are a few different things that really make AudioEye stand out for some site users.

  • Updates pages as they load
  • Legal team to offer expert advice
  • Toolbar with a help desk
  • Visual toolkit that lets site visitors customize their experience
  • Automatic fixes for updated and new content
  • Gets your site compliant with ADA, Sec 508, AODA, EN 301549, WCAG 2.1 AA
  • For the money, it’s a pretty great deal

AudioEye Cons

Cons: Here are the only things I don’t like about AudioEye

For all of its benefits, there are a few tricky things that keep AudioEye from topping the list. Most of the less-than-ideal aspects of the software come from the coding side of things. Here are a few of my qualms with the platform.

  • They underspend in research, which isn’t really something that you can skimp on in this industry.
  • AI-powered sounds super fancy and cool, but AudioEye is far from the best when it comes to AI.
  • They seem to focus more on the legal consulting aspect of it than the software and technology.
  • The JavaScript toolbar seems kind of redundant if you think about the fact that screen readers already have those feature choices built-in.

AudioEye Alternatives

There are plenty of different accessibility platforms out there that could be a better fit for your website, so it’s a good idea to check them out before you settle with just one company.

Here are some of the best AudioEye alternatives:

Don't have time to evaluate alternatives? Check out our UserWay vs accessiBe comparison guide.

Frequently Asked Questions

Where is AudioEye located?

AudioEye’s main office is located in Phoenix, AZ.

What is a good website accessibility score?

Generally, a score of 75 or above is considered a “good” accessibility score for a website as this score means that there are minimal significant obstacles for users who have disabilities.

What is an accessible name?

This is the name of a user interface element which is a huge part of the web content that is communicated to the site visitors with disabilities.

How do I test my website for accessibility?

You can check the color contrast of your website, ensure that your site is keyboard-friendly, make sure that you have descriptions and captions for images and videos, or, of course, use a service like AudioEye to check everything for you.