These days, travel agencies and travel agents rely heavily on software to manage client information, booking, itinerary building, and group collaboration.
But which of these tools are the best on the market?
We looked at dozens of tools and hundreds of reviews to come up with the top 7 travel agency software solutions.
Here's a detailed look at the best of the best, including their strengths, weaknesses, and ratings.
Our Favorite Travel Agency Software
- TravelPerk – Best for business travel booking and management
- Ezus – Best for itinerary creation and document automation
- Safari Portal – Best for comprehensive itinerary building with content
- Travefy – Best for group travel planning and collaboration
- Tern – Best for airline reservations through global distribution system
- Sabre – Best retailing platform for travel agents
- Travelport – Best all-in-one platform for travel advisors
Table of Contents
We offer this website completely free to our visitors. To help pay the bills, we’ll often (but not always) set up affiliate relationships with the top providers after selecting our favorites. However, we do our best not to let this impact our choices. There are plenty of high-paying companies we’ve turned down because we didn’t like their product.
An added benefit of our relationships is that we always try to negotiate exclusive discounts for our visitors.
Provider Name | Best For | Star Rating | Price |
---|---|---|---|
TravelPerk | Business travel booking and management | Custom pricing | |
Ezus | Itinerary creation and document automation | From $85/person per month | |
Safari Portal | Comprehensive itinerary building | Custom pricing | |
Travefy | Group travel planning and collaboration | Starts at $39/month | |
Tern | All-in-one platform for travel advisors | From $21 per seat for agencies, from $35 per month for individuals | |
Sabre | Airline reservations with GDS | Custom pricing | |
Travelport | Retailing platform for travel agents | Custom pricing |
How We Chose These Travel Agency Software
When we were reading the reviews and researching tools, here’s what we looked at:
- Ease of Use: Platforms with intuitive interfaces and accessible features were prioritized.
- Functionality: Focused on tools offering comprehensive travel management capabilities, from booking to reporting.
- Customization: Highlighted software with options for branding and tailored solutions.
- Integration: Evaluated compatibility with third-party tools like CRM and expense management software.
- Value for Money: Considered pricing transparency and features offered at different plan levels.
1. TravelPerk
Best for business travel booking and management – 4.5/5
TravelPerk is one of the leading platforms for managing business travel, offering an intuitive interface for booking flights, hotels, and transportation.
It integrates expense management tools, making it a great one-stop shop for corporate travel needs.
TravelPerk’s standout feature is its flexible cancellation policies that allow businesses to save on travel costs.
Pros
- Easy-to-use booking interface
- Flexible cancellation and refund options
- Integration with expense management software
- Real-time travel updates
Cons
- Limited customization options for small agencies
- High cost for premium features
- Focused mainly on corporate travel
Review: “For the user, the tool is very intuitive, great usability, very easy to use without training.For the travel manager, the tool has many configurable policies that guarantee control and compliance.Customer care service is fast and efficient.” – Fernanda B on Capterra
2. Ezus
Best for itinerary creation and document automation – 5/5
Ezus offers a powerful solution for travel professionals, combining itinerary building with quotation and invoice automation. This allows for tedious document creation and sharing to be automated, saving time.
Its straightforward drag-and-drop interface lets users customize travel proposals quickly, making it the perfect option for agencies looking to impress clients with detailed itineraries.
Pros
- Intuitive drag-and-drop editor
- Automatic invoice and quotation generation
- Customizable templates for branding
- Multi-language support
Cons
- Limited third-party integrations
- Learning curve for new users
- Higher cost for small agencies
Review: “We changed to Ezus from another software and are really happy with the flexibility it gives us, as well as beautiful documents in easy-to-edit formats. A great software that is keeping up with changing technology!” -Sonia A. on G2
3. Safari Portal
Best for comprehensive itinerary building with content – 5/5
Safari Portal is ace at creating visually stunning and comprehensive travel itineraries.
It includes a huge content library with destination details, making it great for agencies specializing in luxury or adventure travel.
The platform supports both desktop and mobile viewing, allowing for easy and accessible client interaction.
Pros
- Access to a rich content library
- Mobile-friendly itinerary sharing
- Custom branding options
- Easy client collaboration tools
Cons
- Limited marketing features
- Higher price point
- Not ideal for smaller agencies
Review: “It is online, visually impactful, well laid out, clean, simple and straightforward with helpful video tutorials and first-class customer support. Brilliant!” -Andrew F. on G2
4. Travefy
Best for group travel planning and collaboration – 4.5/5
Travefy simplifies group travel management with tools for collaborative itinerary building and expense tracking.
It’s a great choice for travel agents coordinating trips for families, teams, or organizations. The platform also offers detailed analytics for tracking client engagement.
Pros
- Collaboration tools for group travel
- Expense tracking integration
- Easy-to-use interface
- Strong client communication features
Cons
- Limited customization for itineraries
- Fewer integrations with other systems
- Pricey for solo travel agents
Review: “So simple to create an itinerary, proposal or quote for clients. The app integrations are THE BEST. Clients can either download an app or you can easily print their itinerary. But that's not all, the tool has expanded functionality which provides a broader range of CRM capabilities such as credit card authorization and client information forms.” -Verified User on G2
5. Tern
Best all-in-one platform for travel advisors – 4.5/5
Tern is a comprehensive platform that’s tailored for independent travel advisors, offering features for just about every step of travel planning ,including client management, itinerary creation, and commission tracking.
The flexible plans offer solutions for both independent travel agents and multi-agent travel agencies, making it a versatile solution.
Its cloud-based platform ensures easy access to client data, making it a reliable option for on-the-go agents.
Pros
- All-in-one functionality
- Cloud-based for accessibility
- Intuitive interface for client management
- Commission tracking included
Cons
- Limited customization for itineraries
- Pricing not transparent
- Fewer integrations
Review: “The development team is super responsive to what the modern travel agent needs. They have a list of items that are in the works and is easy to add to the request list. I've been with them for a while now and its a different platform than it was then. It's always growing and adapting to what it's users need.” -Missy Narkiewicz on Host Agency
6. Sabre
Best for airline reservations through global distribution system – 4/5
Sabre is a trusted tool that connects travel agencies with a vast network of airlines, hotels, and car rental services.
Its global distribution system (GDS) is a powerful tool for managing pretty large volumes of bookings and offering competitive pricing to travel agents and agencies alike.
Pros
- Access to a vast travel network
- Competitive pricing for bookings
- Advanced reporting tools
- Industry-standard GDS technology
Cons
- Steep learning curve
- Expensive for smaller agencies
- Limited marketing tools
Review: “What I love most about this software is its ease of use. Since implementing Saber Red 360 in our company, we have seen a significant improvement in our efficiency and productivity. The user interface is intuitive and friendly, which made our daily work easier.” -Lucia C. on G2
7. Travelport
Best retailing platform for travel agents – 4.5/5
Travelport is a versatile platform that helps travel agents manage bookings while offering modern retailing solutions that some others don’t.
It supports customization and personalization with dynamic pricing, allowing agencies to cater to their clients.
Pros
- Dynamic pricing options
- Retail-focused features
- Strong analytics and reporting tools
- Supports multi-channel distribution
Cons
- High cost for advanced features
- Requires significant training
- Limited customer support
Review: “A contemporary marketplace for providing unforgettable travel Services. It makes it simple for Travel agencies to interact with firms like hotels, car rental agencies, and airlines by offering us personalized content.” -Anusha P. on G2
What Is Travel Agency Software?
Travel agency software is a digital tool designed to streamline the operations of travel agencies and independent travel agents. It helps manage important tasks like booking flights, hotels, and car rentals while tracking itineraries and expenses.
These platforms often include customer relationship management (CRM) features to maintain client information and preferences. The goal of these tools is to enhance efficiency, improve customer service, and simplify complex travel arrangements.
How Does Travel Agency Software Work?
Travel agency software integrates with global distribution systems (GDS) and other booking platforms to access a range of travel options.
Agents can use the software to search for and reserve flights, accommodations, and other travel services for their clients.
Some platforms automate certain tasks like itinerary creation, invoicing, and customer communications to save time. The software often includes analytics to track performance, monitor bookings, and provide insights into client behavior.
Features to Look for in Travel Agency Software
If you’re a travel agent or run an agency, here are some things to look for when choosing the right software tool for your business:
- Comprehensive Booking Tools: Access to flights, hotels, car rentals, and activities.
- Customizable Itinerary Creation: Ability to design and personalize itineraries for clients.
- Integration with GDS: Seamless access to global travel options.
- Expense and Invoice Management: Tools for handling billing, payments, and expense tracking.
- Mobile Compatibility: Support for managing bookings and itineraries on the go.
- Analytics and Reporting: Insights into booking trends and performance metrics.
- Client Management Tools: CRM features for tracking client preferences and histories.
Frequently Asked Questions
What is the best software for business travel?
TravelPerk is the best option for managing business travel bookings and expenses.
Can I use these tools for group travel?
Yes, Travefy is designed specifically for managing group travel and collaborative planning.
Are these platforms mobile-friendly?
Yes, most of these platforms, such as Safari Portal, are optimized for mobile use.
Do these tools offer free trials?
Some, like Travefy, offer free trials or affordable starter plans to test the platform.