Sounds too good to be true, but there are a few options out there for SMS marketing that are entirely free, or offer free trials.
Like most of you out there, we’re a big fan of free.
So we put together this list of the best free SMS software out there.
Table of Contents
- 11 Best Free SMS Software
- 1. Klaviyo
- 2. SimpleTexting
- 3. TXT180
- 4. Text Magic
- 5. RapidSMS
- 6. Skebby
- 7. EZ Texting
- 8. Bitrix24
- 9. Textedly
- 10. Heymarket
- 11. SlickText
- What Are the Benefits of Free SMS Software?
- What Are the Limits of Free SMS Software?
- How Is SMS Software Free?
- How To Choose The Right Free SMS Software?
11 Best Free SMS Software
These picks make it hard to believe their services are free.
Best completely free SMS softwareLearn More
Our top pick for totally free SMS software is Klaviyo.
Klaviyo offers free SMS services for up to 250 contacts, 500 monthly email sends, and 150 free monthly SMS/MMS sends.
They also offer email and chat support for free, which is a feature that most SMS services charge for.
This free service also comes with over 220 pre-built integrations, built-in forms, pop-ups, and templates that come with built-in best practices. Users can personalize and segment contacts, creating targeted SMS marketing campaigns.
Best free trial with mobile appLearn More
SimpleTexting is a favorite here at DDIY, and their free trial is one of the things we love the most about them.
SimpleTexting offers new users a free 14-day trial to try out their product and see if it’s right for them.
One of the unique features that SimpleTexting offers is polling, which allows businesses to get valuable customer feedback regarding their experiences. Another interesting feature that’s not as common is a mobile application, allowing businesses to manage SMS campaigns from their phones.
Businesses that use SimpleTexting can also track clicks and engagements for each SMS, see how many people unsubscribed, and see detailed breakdowns for each marketing campaign.
- Read my review here.
Longest free trialLearn More
Offering a 15-day free trial (one day longer than most), TXT180 gives potential customers plenty of time to test before they buy.
Upon signing up, businesses are given a unique dedicated texting number. Using that number, they have 15 days to send up to 50 messages to customers. If your business decides TXT180 isn’t right for you, you can simply quit without having to sign any contracts or pay a cancellation fee.
Businesses have the option to send appointment reminders, send mobile coupons, and set up an auto-responder to keep customers engaged.
The seamless integrations and available support team are what make Text Magic a favorite for free trials.
Their no-credit-card-required free 14-day trial includes access to all of its features, allowing businesses to get a true feel for what Text Magic has to offer. Users also get credit for using the free trial.
Businesses of all sizes have access to advanced analytics and reporting. Businesses that use TextMagic’s services can use audit logs, role-based access, and SSO features to keep track of SMS campaigns while saving time.
- Read our Text Magic Review.
With a free 10-message, a trial with free incoming messages and two-way conversations, RapidSMS is another great option to try out for free.
You can send media-rich content with your free trial, giving you more freedom and variety with your SMS campaign.
RapidSMS also offers a free Android and iPhone app that users can download with the free trial, making it easy to send and receive your free SMS messages during your free trial.Learn More
With one entirely free plan, Skebby allows businesses with small (or nonexistent) budgets access to SMS marketing.
This one isn’t just a free trial, guys. For $0, businesses can send up to 100 SMS messages per month on Skebby’s basic plan.
If your business does grow, you can upgrade your services to access premium features and more messages each month for a low price.
On monthly advanced plans, businesses pay less per message when they send more messages.Learn More
EZ Texting is one of our favorites and the 100 free texts per month they offer is just another reason why.
Businesses using EZ Texting can send a mass amount of messages in a short amount of time, offering a speedy service in addition to a free one.
It’s also EZ (of course). tried this one myself, and I found it easy to sign up, pick a plan, and begin messaging customers. They have templates for everything from sign-up forms for new customers to the messages themselves. It’s also easy to generate a QR code, add pictures or videos to your text messages, and create shortcodes for users to opt-in or make use of special promotions.
- Read my review here.
As a full CRM, Bitrix24 is a one-stop shop for cheap and free customer connection solutions.
Free SMS services are just a small part of what this entirely free (with the option to pay a flat fee for extra premium features) CRM software has to offer.
Small companies can use Bitrix24 to organize workflow, stay on task, and collaborate. There are solutions for marketing, site building, SEO and mobile-friendly templates, and HR and automation functions.
The on-premise edition is self-hosted, scalable, and has over 100 integrations available.Learn More
Textedly offers a free, no credit card required 14-day trial so that small or new businesses can test out their services before making any sort of long-term financial commitment.
Features of this free two-week trial include 50 messages and one custom keyword that allows people to subscribe to your SMS list, as well as free incoming messages for the duration of the two weeks.
After the free trial period, pricing starts at just $24 per month and is broken up into over 10 different tiers that offer more keywords and messages per month. All plans include MMS and unlimited free incoming SMS.Learn More
Offering a free 14-day trial, Heymarket is another SMS solution worth mentioning.
Users love how easy Heymarket is to set up and the customer support for users is well above average.
The API integrations are also a huge plus, making it easy to automatically transfer contacts and connect your company’s existing CRM.
After the free trial, customers get access to full reports and analytics which allows them to constantly check and revise SMS campaigns.
- Read our review
Setting up any new SMS service, even a free one, can be a hassle.
To make things easier for new SMS software users, SlickText offers a 1-on-1 account set up to help to guide new users through the process of uploading their contacts and creating their first SMS campaign. The experts at SlickText use their extensive knowledge of what works for their previous clients to educate new customers on best practices.
SlickText offers even more features to make free SMS marketing easy for beginners, including a large library of SMS templates and easy options for automation.
Customers can take advantage of up to 50 free SMS messages every month and use integrations to connect with their business’s CRMs and calendars.
What Are the Benefits of Free SMS Software?
Whether it’s a t-shirt, a sticker, or an SMS service, free stuff is GOOD.
Using a free SMS service is a great way to get all of the other benefits of SMS marketing without paying a cent. There’s no investment, so there’s nothing to lose and everything to gain.
Increase Customer Satisfaction
Communication is key and your customers and clients want to feel like you care about them.
By taking advantage of features like two-way communication and auto-responses for frequently asked questions, you can connect with customers in a more personal yet casual way.
Many services also offer the ability to send surveys which allow you to gauge customer satisfaction and change processes accordingly.
Communicate With Employees
Things like shift coverage, scheduling, and touching base with employees are made easier by using an SMS service. It’s a great way to keep employees up-to-date and on the same page without the intrusiveness of texting them directly from your personal cell number.
Offer Special Deals and Discounts
Who doesn’t love a sale?
Sending SMS subscribers special promotions and deals encourages them to stay on your subscriber list while encouraging them to come to buy things.
What Are the Limits of Free SMS Software?
Fewer Messages Per Month
Every free SMS service comes with a limit to how many SMS messages you can send to customers.
This is a limitation since you can’t send mass campaigns to a large number of customers, and you have to seriously think about what messages are worth sending.
No Premium Features
Free plans sometimes don’t come with the APIs that paid SMS software services come with.
Other premium features like attached CRM software, a higher number of keywords, and templates may come behind a paywall. If you need these features, consider one of these providers.
A Limited Number of Users
Larger enterprise businesses could need a multiple sign-on option, which free SMS services typically don’t offer.
How Is SMS Software Free?
SMS software is usually free because the service offering it would like you to upgrade your service to a paid plan eventually, and giving companies a free option entices them to try the software in the first place.
How To Choose The Right Free SMS Software?
Normally, we would recommend thinking about your budget first. If you’re looking for free SMS software, then this part is already covered.
The next step here is to figure out if you want an entirely free service with a limited number of messages per month or if you want to try software that offers a free trial.
Next, consider functionality. How many customers do you need to communicate with? Do you want two-way communication available to customers? Do you need a way to schedule employee shifts through text? What about a free app to manage SMS campaigns on the go?
After considering everything, do a comparative analysis of the many SMS software options available on the market and decide what is right for your company.
What is the best free SMS software?
Klayvio is the best free SMS software.
Is free SMS marketing software safe?
Yes, free SMS marketing is just as safe as paid SMS software.
When should I pay for SMS software?
You should pay for SMS software if you need a multiple sign-on feature, a larger number of SMS messages per month, analytics and reporting, or other premium features. If you have a larger business, free SMS software might not have enough features for you.