11 Best SMS Software for Banking [2025 Edition]

You don’t want to mess around when it comes to money, you want a quick, effective, and secure way to communicate, and one of the best ways to do that is with SMS marketing. Utilizing bulk SMS allows you to send messages to large recipient lists efficiently, making it an essential tool for banking communication.

We did the research for you and picked out our favorite SMS services below.

We’ll also show you how to get the most out of texting for banks, and what you should look out for when picking a provider.

Top Pick

Best All-Around SMS Platform

SimpleTexting

Intuitive for beginners, flexible for pros
Campaigns, automations, 1-on-1 chat, integrations
Includes link tracking, A/B testing, list growth tools

👉 If you want a platform that “just works” without the learning curve

Learn More

Best for eCommerce

TextMagic

Pay-as-you-go pricing — no monthly commitment
Perfect for alerts, confirmations, and 1-on-1 business texts
Most countries supported (190+)

👉 Great for flexible or low-volume messaging

Learn More

Most Affordable

Mobile Text Alerts

Low-cost plans with unlimited contacts
Automate reminders, alerts, and updates in minutes (no tech skills needed)
Full SMS suite at a fraction of the price

👉 Perfect for small teams that need big results on a budget

Learn More

Why Should You Trust Us

How we review business tools and services

Advertising Disclosure

11 Best SMS Software for Banking

We analyzed the pros and cons of each service and highlighted our favorites.

Also, check out the best marketing agencies for the finance/accounting industry

1. SimpleTexting

Best mobile app

SimpleTexting’s SMS solutions offer everything a bank could need to handle easy communication with customers.

Banks can send text messages to a list of contacts and can add pictures and other promotional material to each one, even tracking who clicked on each link. Users can also take advantage of the 1-on-1 conversation messaging options available, allowing your bank to provide excellent customer service to clients.

SimpleTexting offers many SMS features that banks can find useful, including sending appointment reminders, short links to documents, and tax return status updates. These SMS features, such as personalized messaging, automated responses, and interactive capabilities, enhance customer engagement and improve communication and customer experience.

Banks can also use the convenient mobile app SimpleTexting offers to keep up with communication during times you may not have access to your computer.

Read my SimpleTexting Review.

Pros

User-friendly platform, ideal for beginners
Enables two-way conversations with customers
Strong customer support and resources
Offers a convenient mobile app for on-the-go access
Capable of sending a variety of message types, including appointment reminders and promotional material

Cons

May lack advanced features for complex banking needs
Limited scalability for larger banks
Potentially higher costs for extensive use

Learn More

2. Mobile Text Alerts

Easy integrations with many popular services

Mobile Text Alerts has a decade of experience in the SMS marketing and communications industry.

Banks of all sizes will love the 2-way conversations that they can have with customers, with automated responses for customer interaction 24/7 so that your customers can always get assistance, even outside of regular business hours. Additionally, the ability to send SMS messages at varying scales, from individual notifications to bulk distributions, ensures that banks can effectively manage and deliver their messaging strategies.

You can also give employees a shoutout for their hard work and easily receive feedback from banking customers.

We love Mobile Text Alerts for all of the convenient integrations that they offer. With integrations for Zoom, WordPress, Gmail, and more, you can seamlessly keep everything in one place.

Read my Mobile Text Alerts Review.

Pros

Affordable starting cost, suitable for budget-conscious banks
Extensive integration capabilities with over 5,000 services
Offers 2-way conversation features for enhanced customer interaction
Suitable for banks of all sizes
User-friendly interface simplifies SMS campaign management

Cons

Basic features might be insufficient for large-scale banking operations
Limited customization options for more specific banking needs
The focus on affordability may mean compromises in advanced features

Learn More

3. ClickSend

Easiest SMS software for banking

ClickSend is one of the easiest SMS software on the market, making it a great option for banks with complicated tasks.

ClickSend also offers a wide variety of forms of communication. Banks can manage different digital marketing campaigns through a cloud-based application, switching from email, text, fax, and even non-SMS channels like Facebook and WhatsApp quickly and efficiently. Additionally, the inclusion of instant messaging enhances the efficiency and convenience of communication, allowing for timely notifications and reminders that improve customer engagement and management of financial matters.

Some services that banks may find particularly useful to banks include the option to send payment reminders as well as allowing customers to monitor their bank account activity easily.

Banks can also send reminders that help customers make payments on time and lower their chances of defaulting on loans.

Read my ClickSend Review.

Pros

Known for its ease of use, ideal for banks with complex tasks
Offers a variety of communication forms, including email, text, fax, social media, and instant messaging
Enables banks to send payment reminders and account activity alerts
Cloud-based application for efficient digital marketing campaign management
Suitable for banks focusing on customer engagement and payment efficiency

Cons

The wide range of features might be overwhelming for smaller banks
Potentially higher costs associated with extensive feature sets
May require additional training for staff to fully utilize all features

Learn More

4. Text Magic

Best for enterprise banks

With multiple options and features designed specifically for use by large enterprise businesses, Text Magic is our pick for big, commercial banks that need SMS solutions.

Aside from offering a large variety of traditional SMS systems, Text Magic offers single sign-on features for enterprises. Any of your team members at your bank can use secure identity provider credentials to log on to your platform safely and manage messaging campaigns.

For banks, Text Magic has some unique features, including the option to send short links and codes to allow customers to see detailed information and updates on their bank accounts. Transaction and withdrawal alerts are also a great way to keep customers up-to-date with important transactions.

Read my Text Magic Review.

Pros

Tailored for large enterprise banks with a variety of SMS systems
Offers single sign-on features for secure access
Enables sending of short links and codes for detailed account information
Transaction, withdrawal, and security alerts enhance customer service
Suitable for banks needing a comprehensive and secure SMS solution

Cons

The complexity of features may not suit smaller banks
Higher cost due to advanced enterprise-level features
The extensive range of options might require more time for staff training

Learn More

5. EZ Texting

Best for small banks

EZ Texting offers plans starting at just $19 a month, making it a perfect option for smaller banks looking for SMS software.

Small banks don’t have to sacrifice services for price. EZ Texting provides specialized financial services solutions, including 1:1 conversations, marketing automation, and customizable integration options to streamline your bank’s workflow and enhance communication.

It’s also easy to use.

I tried this one myself, and I found it easy to sign up, pick a plan, and begin messaging customers. They have templates for everything from sign-up forms for new customers to the messages themselves. It’s also easy to generate a QR code, add pictures or videos to your text messages, and create shortcodes for users to opt-in or make use of special promotions.

Read my EZ Texting Review.

Pros

Affordable plans starting at $19 a month, ideal for smaller banks
Offers 1:1 conversations, marketing automation, and customizable integration
User-friendly, with easy setup and message template options
Allows for QR code generation and multimedia in messages
Streamlines workflow with efficient communication tools

Cons

Limited scalability for growing or larger banks
May lack some advanced features needed for complex banking operations
The focus on affordability might mean fewer customization options

Learn More

6. SMS Global

Security is of utmost importance when it comes to banking and the financial industry, and SMS Global has all of the right precautions in place to ensure proper controls and secure interactions.

This company is fully GDPR and CCPA compliant, and all customer data is secured by SMS two-factor authentication.

SMS Global offers secure SMS services, including helpful templates for bank statement alerts, card transaction SMS, and loan application updates.

Banks and financial institutions can also use SMS Global’s customer service solutions like customer support messaging and SMS questionnaires to gauge customer satisfaction.

Pros

High emphasis on security, crucial for banking communications
GDPR and CCPA compliance ensures data protection
Offers SMS two-factor authentication for enhanced security
Provides templates for various banking alerts and updates
Customer service solutions like support messaging and satisfaction questionnaires

Cons

The interface may be less intuitive compared to others
Advanced security features might be more than what smaller banks require
Potentially higher costs due to robust security measures

Learn More

7. Textedly

If you’re on the fence about using SMS for your bank, try out Textedly.

Textedly offers a free, no credit card required, 14-day trial that allows banks to use some of Textedly’s many features before making the leap to purchase the service. For finance professionals, it is crucial to ensure proper controls and understand the legal status of SMS communications. While SMS can be a powerful tool, it is important to avoid sharing sensitive data due to the lack of encryption.

Some useful services to consider trying out include sending mass updates to your customers about account changes, confirming any upcoming appointments, and sending payment reminders so that your customers never fall behind.

Textedly also has features for banks to send customers reviews, giving you important feedback on their level of satisfaction. You can even create customer loyalty programs to thank your customers for their business.

Read my Textedly Review.

Pros

Offers a 14-day free trial for banks to test services
Capable of sending mass updates and payment reminders
Features for customer reviews and loyalty programs
User-friendly interface for easy adoption
Suitable for banks exploring SMS services without initial commitment

Cons

After the trial, costs might escalate depending on usage
Limited advanced features for complex banking needs
The free trial might have restricted access to full features

Learn More

8. TextSanity

TextSanity is another excellent solution for banks looking for SMS software.

This company focuses on the versatility that SMS can offer banks. Banks have the option to create drip campaigns, blast mass messages, or use keywords to organize customers into specific groups for easier marketing and updating on account info.

They offer banks the option to send invoices and collect payments from customers right from their phones, making online banking easier than ever and keeping customers happy.

Pros

Versatile SMS options including drip campaigns and mass messaging
Allows banks to send invoices and collect payments via SMS
Facilitates easy online banking and customer satisfaction
Keyword organization for targeted customer communication
Suitable for banks focusing on innovative SMS marketing strategies

Cons

May require more setup and management time
The range of features might be overwhelming for smaller banks
Potentially higher costs for comprehensive services

Learn More

9. Text-Em-All

Another favorite of ours for small banks is Text-Em-All.

You can easily choose from multiple templates to craft effective SMS communications for all of your customers on your message list or customize personal messages.

You can also use Text-Em-All’s services to communicate easily with your employees, keeping your company working efficiently and having everyone on the same page with important company announcements.

They also offer automated phone calls or voice messaging services to make communication more accessible to all of your customers.

You can set up an automatic recorded message to leave whenever calls aren’t answered as well, so no more awkward voice messages after the beep.

Pros

Multiple templates for effective SMS communication
Automated phone call or voice messaging services
Ideal for small banks with straightforward needs
Easy customization of personal messages
Enhances internal communication with employees

Cons

Limited scalability for larger banks
May lack some advanced features for complex operations
Focus on small banks might mean less robust support for enterprise needs

Learn More

10. Trumpia

Trumpia is an SMS software company with a proven history of success and safety when it comes to bank SMS security.

By using two-factor authentication, Trumpia can prevent fraud using a one-time passcode that can be emailed or texted to customers.

If you already have a business phone number, you can use Trumpia’s easy landline texting option. This gives users the power to text via their already existing landline.

Trumpia offers services beyond SMS, allowing users to create customized workflows tailored to create streamlined communication between employees.

Pros

Strong focus on SMS security, crucial for banking
Two-factor authentication to prevent fraud
Landline texting option for using existing business numbers
Customizable workflows for streamlined communication
Offers more than SMS, including email and social media integration

Cons

The complexity of features may not be necessary for smaller banks
Higher cost due to advanced security and integration features
Setup and ongoing management might require more resources

Learn More

11. UltraSMSScript

Best self-hosted

If you’re looking for a good deal with only a one-time upfront cost, UltraSMSScript is for you.

UltraSMSScript is a bit different from other SMS services on this list in that you only pay once for the software, which you download. You can link this account up to any of the large text-messaging gateways and pay a wholesale price per message.

I like UltraSMSScript because once you download the software, it’s yours. You can customize your system as you please, creating messaging campaigns for any and all of your customers.

Read my UltraSMSScript Review.

Pros

One-time upfront cost for software download
Customizable system for tailored messaging campaigns
Links to large text-messaging gateways for wholesale message pricing
Ideal for banks preferring a self-hosted solution
Full control over the SMS system and campaigns

Cons

Requires more technical expertise for setup and customization
Ongoing maintenance and updates are the bank's responsibility
Lack of ongoing support compared to subscription-based services

Learn More

Key Features of SMS Software for Banking

SMS software for banking and financial institutions typically includes a range of key features that enable secure, efficient, and compliant communication with customers. Here are some of the most important features to look for:

Mass Texting: The ability to send large volumes of SMS messages to customers is crucial for promotional campaigns, transactional messages, and alerts. This feature ensures that financial institutions can reach a broad audience quickly and efficiently.
Automated Messaging: Automating messaging workflows, such as sending reminders, notifications, and alerts, reduces manual effort and improves efficiency. This feature is particularly useful for sending payment reminders, transaction alerts, and other time-sensitive information.
SMS Templates: Pre-built templates for common messaging scenarios, such as account updates, payment reminders, and fraud alerts, streamline the messaging process and reduce errors. These templates ensure that messages are consistent and professional.
Compliant Messaging: Ensuring messaging compliance with industry regulations, such as TCPA and GDPR, is essential to reduce the risk of fines and reputational damage. Compliant messaging features help financial institutions adhere to legal requirements and maintain customer trust.
Two-Way Messaging: Enabling two-way messaging allows customers to respond to messages and engage in conversations with financial institutions. This feature enhances customer communication and satisfaction by providing a direct and convenient channel for interaction.

Other Uses for SMS Marketing

What Is Text Messaging for Financial Institutions?

Text messaging for banks is a useful way to keep in contact with customers and employees.

There are many SMS software services out there that have streamlined services for banks, making it easier to communicate through text payment reminders, transaction alerts, and customer service.

What Are the Benefits of SMS for Banking?

Keep employees up to date

SMS is a great way to communicate with your whole team.

Things like scheduling, recruiting, communication with prospective future employees, and general administrative tasks are so much easier with SMS software.

Send payment reminders

They’ve got bills to pay, they’ve got mouths to feed. SMS reminders can make this easier for your customers.

Many SMS services allow you to automate monthly payment reminders and even include short links to your bank’s payment platform, allowing them to make their payment right from their text.

Communicate easily with customers

Using many of these SMS software options, you have the ability to utilize two-way communication.

Let customers get the responses they need quickly by using SMS communication.

Tighten financial security with fraud alerts

You can keep your customers’ sensitive information private by using an SMS service with two-factor authentication.

How Does Texting for Banking Work?

Texting for banking functions similarly to texting in any other industry.

All that a bank has to do is set up an account with an SMS software company and add their list of contacts, integrating their SMS service with other accounts like Mailchimp or Gmail.

Then, the bank has the option to set up automated reminders for payment or appointments.

Banks can also set up two-way messaging and scheduling reminders for employees, streamlining administrative tasks for your company.

Security and Compliance

Security and compliance are critical considerations for financial institutions when selecting an SMS software solution. Here are some key security and compliance features to look for:

Encryption: End-to-end encryption protects sensitive customer data and ensures confidentiality. This feature is essential for maintaining the privacy and security of financial transactions and communications.
Authentication: Robust authentication mechanisms prevent unauthorized access to customer data and messaging systems. Features like two-factor authentication add an extra layer of security, ensuring that only authorized users can access sensitive information.
Compliance with Industry Regulations: Compliance with industry regulations, such as TCPA, GDPR, and PCI-DSS, reduces the risk of fines and reputational damage. SMS software should include features that help financial institutions adhere to these regulations and protect customer data.
Data Protection: Features that protect customer data, such as data masking and data loss prevention, prevent unauthorized access and data breaches. These measures are crucial for maintaining the integrity and security of financial information.
Audit Trails: Detailed audit trails track messaging activity and ensure accountability. This feature allows financial institutions to monitor and review communication logs, ensuring transparency and compliance with regulatory requirements.

Integrations and API

Integrations and APIs are essential for financial institutions to integrate SMS software with existing systems and workflows. Here are some key integration and API features to look for:

CRM Integration: Integration with customer relationship management (CRM) systems enables seamless customer communication and data synchronization. This feature ensures that customer information is up-to-date and accessible across different platforms.
API Access: Access to APIs allows financial institutions to create custom integrations with existing systems and workflows. APIs provide the flexibility to tailor the SMS software to specific needs and requirements.
Webhooks: Webhooks enable real-time notifications and updates, such as message delivery and response notifications. This feature ensures that financial institutions can respond promptly to customer interactions and maintain efficient communication.
SDKs: Software development kits (SDKs) enable developers to build custom applications and integrations. SDKs provide the tools and resources needed to extend the functionality of the SMS software and create bespoke solutions.
Pre-Built Integrations: Pre-built integrations with popular systems and platforms, such as Salesforce and HubSpot, streamline integration and reduce development time. These integrations ensure that the SMS software can be easily incorporated into existing workflows and systems.

Cost-Effective SMS Solutions

Cost-effective SMS solutions are essential for financial institutions to reduce costs and improve efficiency. Here are some key cost-effective features to look for:

Pay-As-You-Go Pricing: Pay-as-you-go pricing models reduce costs and improve budgeting. This pricing structure allows financial institutions to pay only for the messages they send, avoiding unnecessary expenses.
Volume Discounts: Volume discounts reduce costs for large-scale messaging campaigns. Financial institutions can benefit from lower rates when sending high volumes of SMS messages, making it more economical to reach a broad audience.
Free Trials: Free trials allow financial institutions to test SMS software and evaluate its effectiveness before committing to a purchase. This feature provides an opportunity to assess the software’s capabilities and determine if it meets the institution’s needs.
Scalability: Scalable solutions accommodate growing messaging volumes and reduce costs. As financial institutions expand their customer base, scalable SMS software can handle increased messaging demands without significant cost increases.
Cost-Effective Messaging: Cost-effective messaging options, such as SMS and MMS, reduce costs and improve efficiency. These options provide a budget-friendly way to communicate with customers while maintaining high levels of engagement and satisfaction.

How to Choose the Right SMS Software for Banking

If your bank is looking to set up SMS software, the first thing you need to do is consider your budget. How much are you willing to spend monthly, or would you rather use a one-time fee, downloadable self-hosted platform?

Then, consider functionality. How many employees do you need to communicate with? Do you want two-way communication available to customers? Do you need a way to schedule appointments through text? How about payment reminders and even bill-paying solutions that can be done through text?

How comprehensive your SMS software is should also play into your choice. Many SMS companies for banks also offer services like analytics and ways to track customer interaction and satisfaction.

After taking everything into consideration, do a comparative analysis of the many SMS software options available on the market and decide what is right for your bank.

FAQs

What is the best SMS software for small banks?

EZ Texting is the best SMS software for small banks.

What is the best SMS software for enterprise banks?

Text Magic is the best SMS software for enterprise banks.

How can I use SMS for my bank?

You can use SMS for sending promotional materials, alerts about specials, and general updates to your business to customers. You can also use SMS to communicate between employees.